This privacy policy describes how we process information about you, including personal data and cookies, or "cookies".

The following Privacy Policy is intended to inform you of our use of your personal data, in respect of which we comply with all the requirements of Regulation (EU) 2016/679 EU of the European Parliament and of the Council of 27 April 2016.

General information

1. This policy applies to the Website, operating at:
2. The service operator and personal data administrator is: BITDOH SP. Z O.O. ul. Wańkowicza 5B/83, 02-796
3. Contact email address of the operator:
4. The Operator is the Administrator of your personal data with regard to the data you voluntarily provide on the Website.
5. The Service uses personal data for the following purposes:

  • Prowadzenie newslettera
  • Handling of enquiries via the form
  • Preparation, packaging, dispatch of goods
  • Provision of the services requested
  • Debt collection
  • Presentation of an offer or information

5 The Service performs functions to obtain information about users and their behaviour as follows:

  • Through the data voluntarily entered in the forms, which are entered into the Operator's systems.
  • By storing cookies (so-called "cookies") on terminal equipment.

Selected data protection methods used by the Operator

1 The login and personal data entry areas are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the website are encrypted on the user's computer and can only be read on the target server.

2. Personal data stored in the database are encrypted in such a way that only those holding the Operator key can read them. In this way, the data is protected in case the database is stolen from the server.

3. User passwords are stored in encrypted form. The encryption method works in a one-way mode - its reversal is not possible, which is in line with the modern standard for storing user passwords.

4.The operator changes its administrative passwords on a regular basis every specified period of time.

5. In order to ensure data security, the Operator shall make regular security copies.

6 The software components are regularly updated by the Operator to ensure the protection of personal data.


1. The service is hosted (technically maintained) on the servers of the operator:

Your rights and additional information on how your data will be used

1 In order to fulfil the obligations incumbent on the Administrator or to perform the contract concluded with you, the Administrator reserves the right to transfer your personal data to other recipients. This refers to recipients such as:

  • couriers
  • hosting company on the basis of entrustment
  • payment operators
  • authorised employees and associates who use the data in order to fulfil the purpose of the service.

2. the Administrator will process your personal data for the period of time that is necessary for the performance of the related activities defined by separate regulations, for example, accounting regulations. In the case of data of a marketing nature, the processing of this information will be limited to three years, after which it will be deleted from the system.

3 You have the right to request from the Administrator:

  • access to personal data concerning you,
  • their rectification,
  • erasure,
  • restriction of processing,
  • and data portability.

4  You have the right to object, with regard to the processing indicated in point 3 of this paragraph, to the processing of personal data for the purpose of carrying out the legitimate interests pursued by the Administrator, including profiling, whereby the right to object shall not be exercised if there are valid legitimate grounds for the processing overriding your interests, rights and freedoms, in particular the establishment, assertion or defence of claims.

5. You may lodge a complaint against the Administrator's actions with the President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.

6. Providing personal data is voluntary, but necessary to operate the Service.

7. Activities involving automated decision-making, including profiling for the purpose of providing services under the concluded agreement and for the purpose of direct marketing by the Administrator may be undertaken in relation to you.

8. Personal data is not transferred from third countries within the meaning of data protection legislation. This means that we do not send them outside the European Union.

Information on the forms

1. As part of our service, we collect information that you voluntarily provide, including personal data where provided.

2. We may also record information relating to your connection parameters, such as time stamp and IP address.

3. In some cases, we may record information that allows us to associate form data with the e-mail address of the user who fills out the form. In such a situation, the user's e-mail address appears in the URL of the page containing the form.

4. The data entered in the form is processed for the purpose of performing a specific function of that form, for example, handling a service request, establishing a business contact, registering for services, etc. In each case, the context and description of the form make it clear what it is used for.

Administrator's logs

1 It is possible to record information about user activity on our website. This data is used to manage the website.

Important marketing techniques

1. The operator analyses website traffic using the Google Analytics tool (Google Inc., based in the USA). This service does not transmit personal data, only anonymous information. For tracking the user's preferences within the Google advertising network, the user can adjust the cookie settings using the tool available at:

2 The operator uses the Facebook pixel, which means that Facebook (Meta Platforms, Inc. based in the USA) is aware that a registered person uses our service. However, the operator does not share additional personal data with Facebook and relies only on its own data, for which it is responsible. This service also uses cookies on the user's terminal device.

Information about cookies

1. This website uses cookies.

2. Cookies, also known as "cookies", are computer data, mostly in the form of text files, stored in the Service User's terminal equipment. They are used to operate and use the Website's websites. They usually contain the name of the website from which they originate, the storage time and a unique identification number.

3. The Service Operator is responsible for placing cookies on the Service User's terminal equipment and for accessing these files.

4. Cookies are used for:

  1. Maintaining a session of the Service User (after logging in), so that the User does not have to re-enter his/her login and password on each sub-page.
  2. To fulfil the purposes described earlier in the section "Relevant marketing techniques".

5. The Website uses two basic types of cookies: "session" (session cookies) and "permanent" (persistent cookies). "Session" cookies are temporary and stored on the User's terminal equipment until the User logs out, leaves the website or switches off the software (web browser). "Persistent" cookies remain stored on the User's terminal equipment for a specific period of time or until they are deleted by the User.

6. Web browsers usually accept by default the storage of cookies on the User's terminal equipment, but Service Users have the possibility to change these settings. Internet browsers allow cookies to be deleted and automatically blocked. Please refer to your browser's help or documentation for details.

7. Restrictions on cookies may affect certain functionalities available on the Website.

8. Cookies placed on Service User's terminal equipment may also be used by entities cooperating with the Service Operator, in particular Google (Google Inc. based in the USA), Facebook (Meta Platforms, Inc. based in the USA) and Twitter (Twitter Inc. based in the USA). 

Cookie management - how to give and withdraw consent in practice?

1. If the User does not wish to receive cookies, he/she has the possibility to change the settings of his/her browser. However, please note that disabling cookies, which are essential for authentication processes, ensuring security and maintaining User preferences, may make it difficult or, in extreme cases, impossible to use the websites.

2 To manage your cookie settings, please select the web browser you are using from the list below and follow the instructions:

  • Edge
  • Internet Explorer
  • Chrome
  • Safari
  • Firefox
  • Opera

3. Mobile devices:

  • Android
  • Safari (iOS)

Information about "cookies"

What are cookies?

Cookies, also known as "cookies", perform the function of storing IT data, usually in the form of text files, on a user's terminal device, such as a computer, laptop or smartphone. Cookies typically contain information such as the name of the website from which they originate, the length of time they are stored on the end device and a unique identification number.

Types of cookies used

Session cookies

Cookies are used to remember choices made by the user, such as preferences or settings, and may also be used in the login process. They remain on the user's device for the duration of the session (until the user logs out of the website) or until the browser is closed. They allow the user to use the website without having to re-enter certain information or preferences on subsequent visits.

Analysis cookies

Cookies make it possible to collect data on how a website is used, such as content clicked on while browsing. They make it possible to analyse user behaviour and collect information about preferences or interests, which allows the content and functionality of the website to be tailored to users' needs. In this way, cookies support the personalisation and optimisation of the user's experience on the website.

Use of cookies

Cookies are used to store your settings and to adapt the content of websites to your preferences. They are also important in the creation of anonymous statistics that help to understand how users use websites. These statistics make it possible to improve the structure and content of the websites. It is important to note that cookies are not used to identify the user and do not allow the identity of specific individuals to be determined from this data.

Deletion of cookies

The exact way of blocking or deleting cookies may vary depending on the web browser you use. For detailed information on how to manage cookies, I recommend that you use the Help function available in your particular web browser. There you will find detailed instructions on how to manage cookies, including information on how to block, delete and control their settings in your browser.

We use cookies on our website to provide you with the most relevant experience by remembering your preferences and repeat visits. By clicking "I accept", you consent to their use.