TITLE OF TERMS AND CONDITIONS OF THE tun-garage.pl
§1 DEFINITIONS
- TERMS AND CONDITIONS - this document and its appendices containing information on the rights and obligations of both Parties to the concluded Agreement.
- CUSTOMER - any entity making purchases through the Store.
- CONSUMER - a natural person concluding a contract with the Seller as part of the Shop. The subject matter of the concluded contract is not directly related to the economic or professional activity of the natural person.
- PARTY - one of the parties to the concluded Contract is the Seller or the Buyer. The term Parties refers to both parties simultaneously.
- RANGER CONTRACT - an agreement concluded by the Parties at a distance. The contract is concluded using one of the available Communication Channels.
- CHANNELS OF COMMUNICATION - these are forms of placing orders at a distance, for example, such a channel could be a telephone call, an online shop or e-mail.
- SHOP - Internet shop available at tune-garage.pl operated by the Seller
- SELLER / SERVICE PROVIDER - TUNE-GARAGE Sp. z o.o. doing business:
TUNE-GARAGE Sp. z o.o.
ul. Wańkowicza 5B/83
02-796 Warszawa
NIP UE: PL9512588780
REGON: 380726142
KRS: 740003
- ENTERPRISE - an individual, legal entity or organisational unit that carries out a business (or professional) activity in its own name.
- ORDER - an offer made by the Customer through one of the Communication Channels to conclude an Agreement.
- USER - any entity using the Online Shop.
- ACCOUNT - Customer's account in the Store with a unique login (e-mail address). The account is used to collect data provided by the Customer and information on Orders placed by him/her in the Shop.
- REGISTRATION - procedure in which the Customer creates an Account through a form available in the Store
- SALE CONTRACT - an agreement for the sale of a Product or Products concluded or entered into between the Customer and the Seller via distance communication channels. The Sales Contract is also understood (according to the characteristics of the Product) to be a service contract and a work contract.
- PRODUCT - a movable item available in the Store or a service or software which is the subject of a Sales Contract between the Customer and the Seller.
- FORM OF PAYMENT - the type of payment for a placed Order made by the Customer when finalising the placement of the Order through the Basket. The forms are specified by the Seller in the Order submission form. The Customer chooses one of the possible forms or uses individual arrangements with the Seller.
- DELIVERY FORM - the type of delivery chosen by the Customer when finalising the placement of the Order. The Customer selects one of the available forms of delivery in the Order submission form.
- DOCUMENT OF SALE - receipt or VAT invoice issued by the Seller
- CODE OF GOOD PRACTICES - a set of rules of conduct and, in particular, ethical and professional standards of entrepreneurs who have undertaken to observe them with respect to one or more market practices. The Code can be found in the Act of 23 August 2007 on counteracting unfair market practices. The current wording of the Act is available at http://isap.sejm.gov.pl/.
- INFO - information about a product describing a given product, including a photo of the product, description, characteristics, enabling the Customer to learn about its properties and features.
- CART - an element of the Shop's software which displays the Products selected by the Customer for purchase, cost and form of delivery, as well as the possibility of determining and modifying the Order details, in particular the quantity of the products.
- PLACE OF DELIVERY OF THE PRODUCT - the place selected by the Customer in the order to which the Order is to be delivered.
- MOMENT OF DELIVERY OF THE PRODUCT - the moment at which the Customer or a person authorised by the Customer takes possession of the Order being the subject of the concluded Contract.
- ADDRESS OF COMPLAINT AND ADDRESS OF WITHDRAWAL - address or addresses indicated by the Seller as the address for correspondence with the Seller appropriate for the submission of certain declarations.
- SUBJECT OF THE CONTRACT OR SUBJECT OF THE SERVICE - products or services selected by the Customer, being the subject of the Contract concluded between the Parties or the subject of the provision of the service, with regard to its subject matter. The scope of the subject matter of the Contract shall also include the provision of delivery of the ordered products by the Seller, if the Customer so chooses.
- ELECTRONICALLY PROVIDED SERVICES - services provided by the Service Provider, in this case the Seller, by receiving and sending data via an ICT and IT system at the individual request of the Customer via the public network. The Service Provider offers a number of technical solutions such as: the possibility of creating and maintaining an Account in the Online Shop and enabling a one-time possibility of placing an Order through the Order Form; without the simultaneous presence of the parties (at a distance), through the transmission of data at the individual request of the Customer. Transmitted and received by means of devices for electronic processing, including digital compression, and storage of data, which are entirely transmitted, received or transmitted by means of a telecommunications network within the meaning of the Act of 16 July 2004. - Telecommunications Law.
- ORDER FORM - an IT SYSTEM located in the Online Shop which enables the Customer to place an Order via the Basket form in the Online Shop.
- INFORMATION SYSTEM - is software based on technical and IT structures that allow it to carry out the functions assigned to it.
- FAULT - a legal defect or physical defect in the goods purchased.
§2 INTRODUCTORY PROVISIONS
1. The data administrator and the Seller in the online shop located at tune-garage.pl is the Seller.
2. The Regulations define the principles of the use of the Shop and the manner of concluding a Sales Agreement with the Customer concluded remotely through the Shop.
3. Third The Buyer has the right to negotiate the terms of the Agreement or may conclude a contract with the Seller based on these Regulations.
4. Sales are conducted on the territory of the Republic of Poland and the European Union.
5. The Customer has the opportunity to review the Code of Good Business Practices. The code of good practice is referred to in the Act of 23 August 2007 on counteracting unfair market practices.
6. Products offered in the online shop tune-garage.pl are both new and used. The condition of the Product is specified in detail on the Product page The Seller undertakes to provide the Buyer with a product without defects.
7. The object of the online shop tune-garage.pl is retail and wholesale of products through the Internet.
8. In matters not covered by these Regulations, the relevant provisions of the law in force in the territory of the Republic of Poland shall apply, in particular the Act of 23 April 1964 - Civil Code (Journal of Laws No. 16, item 93 as amended), the Act of 30 May 2014 on consumer rights ( Journal of Laws 2014 item 827) and the Act of 29 August 1997 on the protection of personal data (consolidated text: Journal of Laws of 2002 No. 101, item 926 as amended).
9. These Terms and Conditions are not intended to limit or exclude any right of the Buyer who is also a Consumer within the meaning of the Act of 23 April 1964 - Civil Code (Journal of Laws No. 16, item 93 as amended), which he is absolutely entitled to under applicable law. If the provisions of the Terms and Conditions are inconsistent with the provisions of the law, the provisions of the law shall prevail.
10. In the event of a dispute, the Customer shall have the option of settling the matter amicably by: mediation, the permanent amicable consumer court, the provincial Inspector of Commercial Inspection or free assistance from the Consumer Federation via the consumer hotline 800-008-707.
11. To the fullest extent permitted by law, the Seller shall not be liable for any disruption, including interruption to the operation of the Shop caused by force majeure, unauthorised action of third parties or incompatibility of the Online Store with the Customer's technical infrastructure.
12. Browsing the range of products in the Store does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is possible either after creating an Account in accordance with the provisions of §6 of the Terms and Conditions or by providing the necessary personal and address data to enable the processing of the Order without creating an Account.
13. Prices given in the Store are given in PLN and EUR and are gross prices (including VAT).
14. The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including fees for transport, delivery and courier services), of which the Customer is informed on the pages of the Store when placing an Order, including at the moment of expressing his or her will to be bound by the Sales Agreement.
15. When the nature of the subject matter of the Agreement does not allow, in a reasonable estimation, to calculate the final (final) price in advance, the information on how the price will be calculated, as well as transport, delivery and courier charges and other costs, will be provided in the Shop in the Product description.
§3 CONTRACTING WITH THE SHOP AND THE SELLER
1. Seller's address: TUNE-GARAGE Sp. z o.o. 5B/83 Wańkowicza St. 02-796 Warsaw.
2. E-mail address of the seller: biuro@tune-garage.pl 3.Telephone number to the Seller: +48 510 018 020
4. Seller's account number:
- PLN: 73 1140 2004 0000 3902 8458 0700
- EUR: 31 1140 2004 0000 3212 2179 0852
5. The Customer may communicate with the Seller using the addresses and telephone numbers specified in this paragraph.
6. The Customer may communicate with the Seller by telephone between 8 a.m. and 4 p.m. from Monday to Friday.
§4 TECHNICAL REQUIREMENTS
1. In order to use the Shop, including browsing the Shop's product range and placing orders for Products, the following are necessary:
- final device with access to the Internet and a web browser
- an active electronic mail (e-mail)
- account an active mobile telephone number
- cookies enabled
§5 CLOCATING AN ACCOUNT IN THE STORE
1. The creation of an Account in the Store is free of charge.
2. In order to create an Account in the Store, you must complete a registration form. It is necessary to provide valid data.
3. Logging into an Account takes place through the login and password given in the registration form. After logging in, the Customer has the ability to track orders, edit open orders and edit account details.
4. The Customer has the opportunity at any time, without giving any reason and without incurring any fees for this, to delete the Account by sending an appropriate request to the Seller via e-mail or in writing to the correspondence address of the Seller.
§6 RULES OF ORDER
1. The online shop accepts and fulfils orders in the Republic of Poland and the European Union.
2. Orders can be placed by both businesses and consumers.
3. Orders may be placed 24 hours a day, 7 days a week via the Online Shop and by e-mail, but their processing will take place from Monday to Friday from 8 a.m. to 4 p.m.
4. To place an Order you should:
- Search for the product in the search engine or find it in the Shop catalogue,
- Add the selected products to the Cart,
- The moment the Customer finds that he/she wishes to finalise the Order he/she goes to the Cart page,
- When all the items in the shopping cart agree, the Customer clicks the proceed button,
- In this step, he/she fills in the required data needed for issuing a receipt or invoice and for delivery, or optionally has the option to log into the Account in order to upload the above data associated with the Account,
- Finally, he/she chooses the Payment Method and pays for the Order (unless the delivery method postpones this moment until receipt of the Order).
§7 DELIVERY
1 Delivery will be made to the address indicated by the Customer when placing the Order.
2. The Customer may use the following methods of delivery or collection of the ordered goods:
- Cash on delivery
- Courier service
- InPost parcel
3. The Customer has the option of choosing a carrier other than those offered by the Seller when placing the Order. In this case, at the time the Seller releases the goods to the carrier, the risk of loss of the consignment, damage to the consignment and the liability for the consignment is transferred entirely to the Customer. In order to fulfil this shipping scenario, the Customer is obliged to immediately send an email to the Seller's email address after placing the Order.
4. The Customer is charged for the selected delivery.
5. if, due to unavailability of the goods, the Seller is unable to fulfil the order, the Seller shall, within a maximum of 30 days from the conclusion of the Contract, notify the Customer of this situation who will decide on the further method of fulfilment of the Order.
6 Delivery of goods:
- Within the territory of the Republic of Poland, shipments are made with the help of the courier company InPost.
- On the territory of the European Union deliveries are made by one of the following courier companies: DPD, DHL or FEDEX.
- The standard delivery time is 2-3 working days, except for products requiring a longer delivery time. Information about the delivery time is available on the Product page.
- The customer receives the shipment within 2-7 working days after the shipment is posted. The Customer can track the parcel using the PACKAGE TRAILING function, a link to which is sent to the Customer when the parcel is sent by the Seller.
- It is the Customer's responsibility to check the condition of the parcel in the presence of the courier. In particular, the condition of the packaging should be checked. If the packaging does not raise any objections, it should be checked if the content is not damaged. If the goods are damaged, a complaint protocol should be written in the presence of the courier and the Seller should be contacted. Contact can be made by e-mail or telephone. Details are available in §2.
- Parcels sent by courier are insured.
7. Parcel tracking: After receiving an e-mail with a link to parcel tracking, the customer can check the delivery stage of the parcel. In the email, the customer receives the waybill number, which can be used to check the status of the parcel on the courier company's website. The status of the shipment can also be checked via the helpline. To check the status of a parcel via the website, please visit www.inpost.com.
§8 PAYMENT
1. The Seller provides the following payment methods for the Order:
- Payment on delivery Payment on delivery
- Payment by bank transfer to the Seller's account Electronic payment
- Payment by credit card
2. The transfer details for payment by bank transfer are specified in §2.
3. When making payments by bank transfer or postal money order, always specify the order number.
4. All payments shall be made in PLN or EUR.
5. the provider of the online payment service is CashBill S.A.
§9 EXECUTION OF THE SALE AGREEMENT
1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer submits the Order by means of the Order Form in the Online Shop.
2. After placing an Order, the Seller immediately confirms its receipt and at the same time accepts the Order for fulfilment. Confirmation of the receipt of the Order and its acceptance for processing is made by the Seller sending the Customer an appropriate e-mail message to the Customer's e-mail address provided during the placement of the Order, which contains at least the Seller's statements about receipt of the Order and its acceptance for processing and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above email, the Sales Agreement between the Customer and the Seller is concluded.
3. If the Customer chooses:
- payment by bank transfer, electronic payment or payment card, the Customer is obliged to make the payment within 2 calendar days from the date of concluding the Sales Agreement - otherwise the order will be cancelled.
- payment on delivery, the Customer is obliged to make the payment on delivery.
- payment in cash on delivery, the Customer is obliged to make payment on delivery within 7 days from the day of receiving information that the parcel is ready for collection.
4. If the Customer has chosen a method of delivery other than personal collection, the Product shall be dispatched by the Seller within the period indicated in its description (subject to paragraph 5 of this section), in the manner selected by the Customer when placing the Order.
5. When Products with different delivery dates are ordered, the delivery date shall be the longest date given. When Products with different delivery times are ordered, the order will be delivered when the entire order is completed.
6. The start of the delivery period for the Product to the Customer is calculated as follows:
- If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date on which the payment is credited to the Seller's bank account.
- In case the Customer chooses cash on delivery payment method - from the date of conclusion of the Sales Agreement. 7,
7. If the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer on the date indicated in the Product description. The Customer will additionally be informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail message to the Customer's e-mail address provided during the placement of the Order.
8. the delivery of the Product takes place both in Poland and in the European Union.
§10 DISCUSSION FROM THE SALE AGREEMENT
ENTREPRENEUR
1. The customer has the right to return the purchased products without stating a reason within 14 days of receiving the package. Goods to be returned must have no signs of use, in particular the packaging, which must be complete, the product must have the factory protections and documentation.
2. Any traces of use on the goods exclude the possibility of withdrawal from the Contract.
3. In order to withdraw from the contract and return, you must first contact the Seller by e-mail or telephone and communicate your wish to return the goods. The contact details can be found in §2.
4. After contacting the Seller, fill in the Return Form and send a scan of the document to the e-mail address of the Seller. The paper version of the sent scan should then be attached to the return parcel.
5. The return parcel should contain:
- Products to be returned
- Return Form
- Scan of the VAT invoice
- The warranty card (in case it came with the product)
6. Return package should be sent to the mailing address available in §2.
7. The Entrepreneur is not entitled to withdraw from a Distance Contract in the case:
- when the Product is personalised, meaning that it has been produced to the specifications given by the Consumer or that it serves to meet the Consumer's individual needs
- when the Product is delivered in a sealed package which cannot be returned after opening the package of the Product for health or hygiene reasons.
- when the Product is perishable or has a short shelf life
- when the Product is a service which has been provided with the express consent of the Consumer who has been informed before the provision of the service that after the provision of the service, the Consumer will lose the right to withdraw from the Agreement
- when the price of the Product or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the period for withdrawal from the Contract.
- when the Product, after delivery, by its nature becomes inseparable from other things
- when the Product is a sound or visual recording or a computer program supplied in sealed packaging when the packaging is opened after delivery.
- where the Product concerns the supply of newspapers, periodicals or magazines, with the exception of a subscription contract.
- where the Product concerns the supply of digital content which is not recorded on a physical medium, if the performance has begun with the consumer's express consent before the end of the period for withdrawal, and after the Seller has informed the consumer of the loss of the right to withdraw from the Contract.
CONSUMER
1. A customer who is a consumer within the meaning of Article 221 of the Civil Code has the right to withdraw from the sales contract without stating reasons within 14 calendar days from the date of receipt of the goods under the Consumer Rights Act (Journal of Laws 2014, item 827) of 30 May 2014. To meet the stated deadline, it is sufficient to send the declaration before the last day of the deadline. The deadline begins to run when the Product is delivered to the Consumer or to a third party indicated by the Consumer who is not a carrier.
2. The Customer may withdraw from the contract using the withdrawal form available as a download at the bottom of the Terms and Conditions page. The completed document should be sent as a scan to the e-mail address of the Seller or as a hard copy to the mailing address of the Seller. The details are available in §2.
3. The Seller will send the consumer a confirmation of receipt of the statement to the e-mail address provided by the consumer.
4. The consumer shall not bear any costs associated with withdrawal from the contract except for the costs associated with the delivery of the returned goods - the cost of shipping the goods to the Seller.
5. In the case of withdrawal from the Agreement by the consumer, the consumer is obliged to send back the returned goods to the correspondence address of the Seller within 14 days. In order to meet the deadline, it is sufficient to send the returned goods before the deadline.
6. The consumer shall bear the full cost of returning the goods - postage, but must choose such a way that the goods arrive intact to the Seller.
7. In the case of a reduction in the value of the goods due to the use of the goods beyond what is necessary to ascertain the nature, characteristics and functioning of the goods, the Customer is fully responsible for this state of affairs.
8. The consumer will be refunded any payments made, excluding pptk, within 14 days of receipt of the statement by the Seller. 4 The customer will receive a refund of the payment by means of the same type of payment that was used when placing the order. An exception to this procedure is the consumer's expressed wish to receive the money in another way, which may not involve any additional costs or commissions.
9. Refunds will be made after the Seller has accepted the returned goods through the Seller's warehouse.
10. Returns sent COD will not be accepted by the Seller.
11. The right of withdrawal from a Distance Contract is not granted to the Consumer in case:
- when the Product is personalised, meaning that it has been produced to the specifications given by the Consumer or that it serves to meet the Consumer's individual needs
- when the Product is delivered in a sealed package which cannot be returned after opening the package of the Product for health or hygiene reasons.
- when the Product is perishable or has a short shelf life
- when the Product is a service which has been provided with the express consent of the Consumer who has been informed before the provision of the service that after the provision of the service, the Consumer will lose the right to withdraw from the Agreement
- when the price of the Product or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the period for withdrawal from the Contract.
- when the Product, after delivery, by its nature becomes inseparable from other things
- when the Product is a sound or visual recording or a computer program supplied in sealed packaging when the packaging is opened after delivery.
- where the Product concerns the supply of newspapers, periodicals or magazines, with the exception of a subscription contract.
- where the Product concerns the supply of digital content which is not recorded on a physical medium, if the performance has begun with the consumer's express consent before the end of the period for withdrawal, and after the Seller has informed the consumer of the loss of the right to withdraw from the Contract.
§11 CLAIMS
ENTREPRENEUR
1. The warranty period of 1 year applies to all goods offered to Entrepreneurs due to physical defects in accordance with the provisions of the Civil Code.
2. The free-of-charge product warranty depends on the specific product due to the manufacturer and distributor.
3. During the warranty period, authorised service centres of manufacturers and distributors are responsible for dealing with technical problems. The addresses of the service centres can be found in the enclosed warranty cards or on the website of the respective manufacturer. It is recommended that the customer contacts the service centre on his own, as the intermediation of the seller may considerably lengthen the time of the guarantee procedure. 4.
4. If the Customer wants to have the repair done through the Seller, he should contact the Seller by e-mail or by phone given in §2. Then he should complete the Complaint Form and send it by e-mail or to the correspondence address of the Seller. He should then send the protected goods together with the completed Complaint Form, a copy of the vat invoice and the warranty card (if the product has one) to the Seller's correspondence address.
5. Usually the warranty is processed within 14 days from the date of receipt of the parcel by the Seller, if this period is extended the Customer will be immediately informed of the time limit for processing the warranty. This will take place after the service of the relevant manufacturer or distributor has issued an opinion, stating the defect of the advertised product.
6. The customer sends the claimed goods at his own expense. The seller will not accept COD shipments.
7. The warranty covers only products that have been used, stored and cared for in a proper way. The warranty does not cover any traces of normal use including wear and tear, scratches and nicks and any mechanical damage.
CONSUMER
1. If a party to the concluded Contract is a Consumer according to art. 221 K.C. The Seller shall be liable to the Consumer for legal defects under the warranty in accordance with art. 556 and following articles of the Civil Code.
2. If a product defect is detected before the expiry of two years from the date of delivery of the goods to the Consumer, the Seller shall be liable to the Consumer under the warranty.
3. If the goods are sold used, the warranty period is reduced to one year from the date of delivery to the Consumer.
4. If a defect is concealed by the Seller, the warranty period shall not lapse.
5. The Consumer may request removal of the defect or replacement of the goods with an efficient goods without defects within a period of one year from the date of discovery of the defect, but not earlier than two years from the release of goods to the Consumer. In the case of the sale of a used item, this period is reduced to one year.
6. Physical defect consists in the non-conformity of the sold item with the Sales Agreement.
7. A physical defect may be deemed to be inconsistent with the Sales Agreement in the case of:
- The goods delivered to the Buyer are incomplete
- The information provided by the Seller to the Buyer as to the purpose or properties of the goods is not true.
- The Goods sold to the Buyer by the Seller do not have the properties that they should have due to the purpose of the Goods.
§12 WARRANTY
1. The seller does not provide a warranty for the products available in the online shop. Seller's liability is limited to the non-compliance of the goods with the contract under the warranty referred to in §7. 2.
2. The seller informs that some products may be covered by manufacturer's or distributor's warranty. The warranty conditions are included in the warranty card attached to the sold product.
§13 JUDicial procedures for the settlement of complaints and claims
1. Detailed information about the possibility of using out-of-court complaint and redress procedures by the consumer and the rules of access to these procedures are available at the offices and websites of district (city) consumer ombudsmen, social organisations whose statutory tasks include consumer protection, Voivodship Inspectorates of Trade Inspection and at the following internet addresses of the Office of Competition and Consumer Protection:
- http://www.uokik.gov.pl/spory_konsumenckie.php;
- http://www.uokik.gov.pl/sprawy_indywidualne.php and
- http://www.uokik.gov.pl/wazne_adresy.php.
2. The consumer has the following exemplary possibilities of using out-of-court ways of dealing with complaints and claims:
- The Consumer is entitled to apply to the permanent amicable consumer court referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended) to resolve a dispute arising from the Agreement concluded with the Seller.
- The Consumer shall be entitled to apply to the provincial inspector of the Commercial Inspection, pursuant to Article 36 of the Act of 15 December 2000 on Commercial Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Consumer and the Seller.
- The Consumer may obtain free assistance in resolving a dispute between him and the Seller, also using the free assistance of a district (city) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers).
§14 PERSONAL DATA PROTECTION
1. The administrator of the personal data processed in the Online Store due to the implementation of the provisions of these Terms and Conditions is the Seller. Dame are processed for purposes and to the extent consistent with the privacy policy available in the Shop in the Privacy Policy tab available in the footer of each subpage. The Privacy Policy contains, first of all, the principles concerning the processing of personal data by the Administrator in the online shop, including the grounds, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the online shop. The use of the online shop is voluntary, the Buyer agrees to provide personal data for the purposes of the specific functions of the shop, subject to the exceptions indicated in the privacy policy with regard to the conclusion of a contract and the obligations imposed on the Seller by the legislator.
2. The Seller undertakes to protect personal data in accordance with the Personal Data Protection Act of 10 May 2018 and the Electronic Services Act of 18 July 2002. The Buyer, by providing his/her personal data to the Seller when placing an order, agrees to their processing by the Seller for the purpose of fulfilling the order placed. The buyer has the right to access, correct, update and delete their personal data at any time. 3.
3. The detailed rules of collecting, processing and storing personal data used to process orders by the shop are described in the Privacy Policy which is available in the footer of the shop or at the address contained in §2.
§15 FINAL PROVISIONS
1. Nothing in these terms and conditions is intended to limit or infringe the Buyer's rights. In the event of a conflict between the provisions of these terms and conditions and the provisions of applicable law, the provisions of the law shall prevail.
2. The Buyer will be informed of any changes to the provisions of these terms and conditions by e-mail to the e-mail address provided during registration. The information will be sent at least 30 days before the new provisions enter into force. Amendments will be in accordance with applicable law.
3. The current version of the Rules and Regulations, together with the date of the last edition, is always available at the address in the tab Rules and Regulations or at https://tune-garage.pl/pl/regulamin.html. When processing an order, the Buyer is always bound by the version accepted by him when placing the order, unless he considers the new version to be more beneficial to him. In such a situation, he/she is obliged to inform the Seller about the choice of the version of the Terms and Conditions.
4. In matters not regulated by these Terms and Conditions, the relevant provisions of law shall apply.
5. In the case of disputes, if the Customer is a Consumer and agrees to it, the dispute will be resolved through mediation before the Provincial Inspectorate of Trade Inspection or a trial before an arbitration court at the Provincial Inspectorate of Trade Inspection. Otherwise, the dispute will be resolved by a common court with jurisdiction in accordance with the provisions of the Code of Civil Procedure.
6. If the Customer is an Entrepreneur, any dispute will be resolved through mediation if the Entrepreneur agrees to it. Otherwise, the dispute will be settled by a common court having jurisdiction over the registered office of the Store.
7. In the case of ambiguity of any of the provisions of the following rules, please contact the customer service. Details are available in §2.
8. The goods presented in the Store and those which will be delivered to the Customer may differ. They may result from the settings of the seller's monitor with regard to the colour or proportions of the product. These differences do not constitute grounds for complaint.
9. Product descriptions and photos available in the Store do not constitute grounds for complaint.
